October 30, 2026

Does Your Roof Really Have Hail Damage—or Is Someone Just Trying to Sell You a New Roof?

Can You Identify Hail Damage From the Ground? Storm Inspection in Matthews, NC

Can a roofing contractor accurately identify hail damage without getting on your roof?

In this video, Jay from Blue Fox Roofing & Renovations conducts a storm damage inspection on an approximately 18-year-old asphalt shingle roof in Matthews, North Carolina.

The homeowner has received multiple visits from door-to-door roofing contractors claiming her roof had hail damage. With several neighboring homes already replacing their roofs, she wanted an independent assessment before deciding what to do next.

Our inspection confirmed that the roof had sustained storm damage.

However, the findings also illustrate why a close, hands-on roof inspection is important.

Jay climbs onto the steep roof and examines the shingles for evidence of hail impacts, marking areas of damage with chalk. He also identifies signs of normal aging and deterioration on a roof that's approaching 19 years old.

While the neighbor's outcomes predict possible storm damage from the ground, confirming hail impacts usually requires a closer examination of the roofing materials. A thorough storm inspection also considers damage patterns, other roofing components and historical hail and wind activity at the property.

The lesson isn't that the door-to-door roofers were necessarily wrong. It's that homeowners deserve an inspection that supports the conclusion.

At Blue Fox Roofing & Renovations, we believe in evaluating the actual condition of a roof before recommending repairs, replacement or further consideration of an insurance claim.

We provide roof inspections, storm damage assessments, roof repairs and roof replacements throughout Matthews, Charlotte and surrounding North Carolina communities.

Stop the Knock. Don't get sold. Get informed.

Read the transcript

Jay with Blue Fox Roofing & Renovations here at a house in Matthews, North Carolina.

I've got chalk on my hands. That must mean one thing: I was drawing pictures on the sidewalk!

No, it means I was actually marking up the roof a little bit, looking for hail damage.

A lot of our neighbors have gotten their roofs done, and this homeowner has had a lot of people knocking on her door saying she's got hail damage.

So she did the responsible thing and called Blue Fox Roofing to find out if that's true.

Pretty steep roof! What do you think? Ten? I'd say ten. Almost twelve by the time I'm done shaking!

So we're going to get up on the roof. I like to hang on to the rake edge because if I don't, I'll fall down. That's a reality!

Okay, that could be a little hit.

Okay, I'm here.

So, what do we see on an 18-year-old roof? Almost 19 years old. Done in 2008.

Could that be hail? Maybe. Looks a little like it. It's a little rough for hail.

Yeah, okay. Seeing some things. There's one here, too.

So those are hail marks. At least, I'm proclaiming them!

Oh no, my chalk! That's sad. I heard it hit the gutter. Probably hit the ground.

Oh no, look at this! What happened here?

Just time.

All right, so you think water's getting in here? I don't know. Maybe.

All right, we'll keep looking around.

If the estimator does not load, call us on (704) 992-7750 and we will talk it through.